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Keep a growing library tidy with folders: one for each service, event or season. Images, videos and files each have their own folders, and folders can sit inside other folders. Who can do this: Contributors, Editors, Admins and Owners. Only Admins and Owners can turn a folder’s Reference only setting on or off.

Before you start

  • Open the library: press ⌘K (Ctrl+K on Windows) and choose Images, Videos or Files.
  • The folder list is on the left, under FOLDERS. Library is the top level.
  • Each folder in the list has a Folder actions menu (the three dots). It appears when you point at the folder.
The Images folder list with the Events folder's Folder actions menu open: New subfolder, Create album from folder…, Move folder…, Rename folder, Delete.The Images folder list with the Events folder's Folder actions menu open: New subfolder, Create album from folder…, Move folder…, Rename folder, Delete.

Every folder has its own menu of actions.

Create a folder

1

Go to where the new folder belongs

Choose Library for a top-level folder, or open a folder to make one inside it.
2

Choose New folder

It’s at the top of the folder list and in the toolbar above the grid.
3

Type a Folder name, such as "Training", and save

To make a folder inside another one from anywhere, open that folder’s Folder actions menu and choose New subfolder. Folders can go up to 8 levels deep. Two folders side by side can’t share a name.

Put files in a folder

  • Upload into it. Open the folder in Images, then drop your images in. They’re saved right there.
  • Move them. Tick the boxes on the files, then choose Move to folder…. Choose the folder, then Move here.
  • Take them out of every folder. In the same window, choose Top level (no folder), then Move to top level.
  • Drag them. Drag files from the grid onto a folder in the list, a folder tile or a part of the path above the grid. Confirm the move.
  • Set it in the file’s details. Every image, video and file has a Folder setting.
No folder yet? The Move to folder… window has its own New folder button, so you can create one as you go.
The Move to folder… window over Manage Images, with the line "Choose where to move 4 items…", the folder tree with Blog selected, and the Move here button.The Move to folder… window over Manage Images, with the line "Choose where to move 4 items…", the folder tree with Blog selected, and the Move here button.

Choose the files, then the folder to move them to.

Moving files can take a little while. It runs in the background, and a notice tells you when it’s done.

Rename a folder

Renaming or moving a folder changes the web addresses of the files in it. Your pages keep showing them, but a link you shared somewhere else stops working. For example, if you emailed customers a link to a price list PDF in that folder, send them the new link afterward.
Open the folder’s Folder actions menu, choose Rename folder, type the new name and save.

Move a folder

  • Open the folder’s Folder actions menu and choose Move folder…. Under Destination, choose the folder it should go in, or Top level (no folder). Choose Move here.
  • Or drag the folder onto another folder. Drag it onto Library to make it a top-level folder. Hold it over a closed folder for a moment and that folder opens, so you can reach the folders inside.
Everything inside the folder moves with it.
The Training folder being dragged onto the Daycare folder in the folder list, with Daycare highlighted as the drop target.The Training folder being dragged onto the Daycare folder in the folder list, with Daycare highlighted as the drop target.

Drag a folder onto another one to put it inside.

Delete a folder

Only empty folders can be deleted. Move or delete what’s inside first, including any folders inside it.
1

Open the folder's Folder actions menu and choose Delete

2

Confirm

The message reads: “Delete the folder “Training”? Only empty folders can be deleted.”
Deleting a folder never deletes files. To delete files, see Archive, restore and delete.

Turn a folder into a photo album

For an image folder, open its Folder actions menu and choose Create album from folder…. Type an Album title and choose Create album. You get a draft album with the images that sit directly in the folder. Images in folders inside it aren’t included. Check the order, then publish the album. See Photo albums.

Manage folders in one window

Reorganizing a lot at once? In Images, choose Folders at the top to open Manage folders. It shows the whole folder tree, with the same actions.
The Manage folders window with Parker's image folder tree expanded: Daycare, Events › Summer splash day, Training, and the FetchskiAI references folder with its Reference tag.The Manage folders window with Parker's image folder tree expanded: Daycare, Events › Summer splash day, Training, and the FetchskiAI references folder with its Reference tag.

Manage folders shows the whole tree at once.

Folders the CMS looks after

The CMS makes and fills 4 image folders itself: Albums, Photo Feeds, Pages & Posts and FetchskiAI references. You can open everything in them and add folders inside them. You can’t rename or move them. You can delete one of them only when it’s empty. The CMS makes it again when it needs it.

Reference only folders

Keep media for comparison, such as screenshots of sites you like, in a Reference only folder. You can browse it, but nothing in it can be used on your site. It has a Reference tag in the folder list, and the FetchskiAI references folder is always one.
When a folder becomes reference only, anything in it that’s already on a page drops off that page, and visitors see a gap. Only use it for a folder whose media isn’t on your site. Pages that lose an image show it in their broken media warning.
  • To make one, Admins and Owners choose Make reference only in the folder’s Folder actions menu. Allow use on the site turns it back, so its media can be used again.
  • Anyone who can upload can upload into a reference folder. Moving existing files into or out of one needs an Admin or Owner.

Good to know

  • Each file lives in one folder at a time.
  • You can tick files in several folders, then move them together. Your choices stay ticked as you open other folders.

Troubleshooting

A folder must be empty before you delete it. The message reads: “This folder still has contents. Move or delete its subfolders and media first.”Open the folder, move its files and folders somewhere else (or delete them), then try again.
Two folders in the same place can’t share a name. Choose another name, or put the folder somewhere else.
A folder can’t sit more than 8 levels down. When you move a folder, the folders inside it count too. Move it somewhere higher up instead.
It’s one of the folders the CMS looks after. Leave it where it is. You can still add folders inside it.
Moving existing files into or out of a reference folder needs an Admin or Owner. Upload the file into the reference folder as a new copy instead, or ask an Admin to move it.

The media library

upload and edit your files.

Photo albums

choose and order photos for a gallery.

Gallery

show a whole folder of photos on a page.

Archive, restore and delete

remove files safely.