Skip to main content
Find and fix the images and videos missing from your pages, in a few clicks. When a file a page uses is deleted or archived, that spot shows nothing to visitors. A warning in the edit bar tells you how many are missing and where. Who can do this: Contributors, Editors, Admins and Owners can see and fix missing media. An Editor, Admin or Owner publishes the fix. Fix with FetchskiAI is for Editors, Admins and Owners.

Before you start

  • Sign in and open the page or blog post. The warning shows whether you’re editing or previewing.
  • Photo albums don’t have a page of their own. Open the album in Photo Albums instead. The warning sits at the top of its window, beside Share draft.
  • The same goes for a blog post’s window and the page settings window.
  • The warning checks the images and videos chosen from your media library. No warning means none of those is missing. It doesn’t check pictures or videos that come from other websites.

Find what’s missing

1

Spot the warning

In the edit bar, a button says how many items are missing, such as 3 missing images.
2

Open the list

Choose the button to open Missing images and videos. Each line says where the item was, such as “Page sections › 3. Hero › Background image” or “Photos 4 of 15”. It also says what happened to it: “Image deleted from the library” or “Image in the archive”.
3

See it on the page

Choose Edit in the edit bar if you’re previewing, then choose Show on a line. The page scrolls to that section and highlights it.
The edit bar's 2 missing images button with the Missing images and videos list open below it: one line "Sections › 1.The edit bar's 2 missing images button with the Missing images and videos list open below it: one line "Sections › 1.

The list says where each missing item was and what happened to it.

Fix them

Choose one of 3 fixes. Each one changes the draft only, and the page refreshes to show it.
  • Replace (on one line): choose a new image or video from your library. That one spot shows your choice.
  • Remove missing: take every missing item out of the draft at once. Choose Remove to confirm, or Cancel.
  • Fix with FetchskiAI: let the FetchskiAI Agent fill each gap with a fitting image from your library. It works in its own panel, so you can follow along. See The FetchskiAI Agent.
If an item is only archived, you can also restore it in its library. See Archive, restore and delete.
The list with the confirm line "Remove 2 missing items from the draft?" and its Remove and Cancel buttons.The list with the confirm line "Remove 2 missing items from the draft?" and its Remove and Cancel buttons.

Remove missing asks before it clears them out.

What happens next

A fix changes the draft, not the live page. Publish it to fix it for visitors:
  • A page: choose Update in the edit bar.
  • A blog post: choose Update on the post’s page, or in its window.
  • A photo album: choose Update in the album’s window in Photo Albums. Pages that show the album pick up the fix once it’s published.
Contributors choose Submit instead, for an Editor to publish. Until you publish, a quieter button can stay in the edit bar, such as Live: 2 missing items. It means your draft is fixed, but the live page still has the gaps. Publish, and it goes away.
The quieter Live: 2 missing items button in the edit bar, with its list headed Fixed in your draft.The quieter Live: 2 missing items button in the edit bar, with its list headed Fixed in your draft.

Fixed in your draft: publish to fix the live page.

Troubleshooting

You opened the list in a window with changes you haven’t saved yet. Save them first, then choose Replace or Remove missing again.
Show can only find a section while you’re editing. Choose Edit in the edit bar, then choose Show again.
It’s for Editors, Admins and Owners. Use Replace or Remove missing instead, or ask an Editor.

The media library

upload and pick images.

Archive, restore and delete

see where a file is used before it goes.

The FetchskiAI Agent

let FetchskiAI fix the page.

Drafts, publishing and scheduling

make the fix live.