> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fetchski-attract.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Broken media

> When a page points at an image or video that's gone, the CMS tells you where, and helps you fix it.

Find and fix the images and videos missing from your pages, in a few clicks. When a file a page uses is deleted or archived, that spot shows nothing to visitors. A warning in the edit bar tells you how many are missing and where.

&#x20;**Who can do this:** Contributors, Editors, Admins and Owners can see and fix missing media. An Editor, Admin or Owner publishes the fix. **Fix with FetchskiAI** is for Editors, Admins and Owners.

## Before you start

* Sign in and open the page or blog post. The warning shows whether you're editing or previewing.
* Photo albums don't have a page of their own. Open the album in **Photo Albums** instead. The warning sits at the top of its window, beside **Share draft**.
* The same goes for a blog post's window and the page settings window.
* The warning checks the images and videos chosen from your media library. No warning means none of those is missing. It doesn't check pictures or videos that come from other websites.

## Find what's missing

**1. Spot the warning**

In the edit bar, a button says how many items are missing, such as **3 missing images**.

**2. Open the list**

Choose the button to open **Missing images and videos**. Each line says where the item was, such as "Page sections › 3. Hero › Background image" or "Photos 4 of 15". It also says what happened to it: "Image deleted from the library" or "Image in the archive".

**3. See it on the page**

Choose **Edit** in the edit bar if you're previewing, then choose **Show** on a line. The page scrolls to that section and highlights it.

![The edit bar's 2 missing images button with the Missing images and videos list open below it: one line "Sections › 1.](https://mintcdn.com/fetchski-attract-api/VHp0B0s1nBbMi7JQ/images/cms/guides/media/broken-media/guides-media-broken-media-list-light.png?fit=max\&auto=format\&n=VHp0B0s1nBbMi7JQ\&q=85\&s=7d75c686697e492231e5ffece22ce0b6)

The list says where each missing item was and what happened to it.

## Fix them

Choose one of 3 fixes. Each one changes the draft only, and the page refreshes to show it.

* **Replace** (on one line): choose a new image or video from your library. That one spot shows your choice.
* **Remove missing**: take every missing item out of the draft at once. Choose **Remove** to confirm, or **Cancel**.
* **Fix with FetchskiAI**: let the FetchskiAI Agent fill each gap with a fitting image from your library. It works in its own panel, so you can follow along. See [The FetchskiAI Agent](https://docs.fetchski-attract.com/fetchskiai/agent.md).

If an item is only archived, you can also restore it in its library. See [Archive, restore and delete](https://docs.fetchski-attract.com/guides/content/archive-restore-delete.md).

![The list with the confirm line "Remove 2 missing items from the draft?" and its Remove and Cancel buttons.](https://mintcdn.com/fetchski-attract-api/VHp0B0s1nBbMi7JQ/images/cms/guides/media/broken-media/guides-media-broken-media-remove-confirm-light.png?fit=max\&auto=format\&n=VHp0B0s1nBbMi7JQ\&q=85\&s=d96ed79c5477f9459b5a62d3fd777696)

Remove missing asks before it clears them out.

## What happens next

A fix changes the draft, not the live page. Publish it to fix it for visitors:

* **A page**: choose **Update** in the edit bar.
* **A blog post**: choose **Update** on the post's page, or in its window.
* **A photo album**: choose **Update** in the album's window in **Photo Albums**. Pages that show the album pick up the fix once it's published.

Contributors choose **Submit** instead, for an Editor to publish.

Until you publish, a quieter button can stay in the edit bar, such as **Live: 2 missing items**. It means your draft is fixed, but the live page still has the gaps. Publish, and it goes away.

![The quieter Live: 2 missing items button in the edit bar, with its list headed Fixed in your draft.](https://mintcdn.com/fetchski-attract-api/VHp0B0s1nBbMi7JQ/images/cms/guides/media/broken-media/guides-media-broken-media-live-only-light.png?fit=max\&auto=format\&n=VHp0B0s1nBbMi7JQ\&q=85\&s=17ef8a4389439b3226a62b941dcc2034)

Fixed in your draft: publish to fix the live page.

## Troubleshooting

> [accordion] Save your changes first, then fix the missing items.
>
> You opened the list in a window with changes you haven't saved yet. Save them first, then choose **Replace** or **Remove missing** again.

> [accordion] That section isn’t on the page. Switch to Edit mode and try again.
>
> **Show** can only find a section while you're editing. Choose **Edit** in the edit bar, then choose **Show** again.

> [accordion] I don't see Fix with FetchskiAI
>
> It's for Editors, Admins and Owners. Use **Replace** or **Remove missing** instead, or ask an Editor.

## Related

> [card] [The media library](https://docs.fetchski-attract.com/guides/media/media-library.md)
>
> upload and pick images.

> [card] [Archive, restore and delete](https://docs.fetchski-attract.com/guides/content/archive-restore-delete.md)
>
> see where a file is used before it goes.

> [card] [The FetchskiAI Agent](https://docs.fetchski-attract.com/fetchskiai/agent.md)
>
> let FetchskiAI fix the page.

> [card] [Drafts, publishing and scheduling](https://docs.fetchski-attract.com/guides/build-pages/publish-and-schedule.md)
>
> make the fix live.


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